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Privacy Policy

Effective Date: September 1st, 2020

1. Protecting your privacy

The Northern Pearl Website is committed to protecting the information about you that we collect, store and use when you provide it to us at our web and mobile sites: www.thenorthernpearl.com

We manage your information in accordance with the EU GDPR Guidelines. This document describes how we manage any personal information we have collected about you from the Website.

By accessing our Website, you accept the terms and conditions of its use and consent to the collection, use and disclosure of your personal information in accordance with this privacy policy and the terms and conditions of use of the Website.

If you have questions or complaints regarding our privacy policy or practices, or believe that your privacy has been breached, please contact us at [email protected] and provide details of the incident so that we can investigate it. We request that all complaints be made in writing, so that we can be sure about the details of the complaint. We will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and your complaint is resolved within a reasonable time.

2. COLLECTION & USE OF PERSONAL INFORMATION

  • 2.1. What personal information about me does TheNorthern Pearl hold, and how it is collected

    2.1.1. Registration process

    If you register on the Website, or seek our service listed on the Website, you will be asked to complete an online form to submit information about you to us. Such information includes:

    1. your name, if an individual or your company name (as appropriate);
    2. your contact details, such as your telephone number and email address;

    If you do not provide us with the necessary information, you will not be able to use our services.

    2.1.2. User submitted content

    The Website allows you to post and submit content and when you do, we collect the information that you submit. If you post any content, pursuant to our terms and conditions of use, you authorise us to publish that content, to publish the name under which you submit the content and you indemnify us in respect of claims or losses resulting from our publication of that content.


  • 2.2. What does The Northern Pearl do with my personal information?

    We collect, hold and use your personal information for a number of purposes, as outlined below:

    In general, we use the information that we collect to:

    1. provide services to you and operate the Website;
    2. contact you via phone, writing or email in relation to your requests;
    3. display, update and maintain the content of the Website;
    4. tailor your experience of the Website and our communications to you; and
    5. send information about services, email communications or newsletters (both electronic and hardcopy) outlining news, and services.

    Promotions

    If we collect information from you as part of any promotions, we may use the information that we collect in profiling your use of our services and in promoting our services.

    General uses

    We may also use the information that we collect from you:

    1. for our internal administrative, marketing and planning requirements;
    2. to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics; and
    3. for purposes that are expressly permitted under any agreement with you, including the terms under which we agree to provide any service to you.

  • 2.3. To whom will The Northern Pearl disclose my personal information?

    We do not disclose contact information about you publicly or to other third parties, unless:

    1. it is authorised or required by law (or when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us in relation to the Website);
    2. pursuant to an agreement with you; or
    3. as otherwise outlined in this policy.

    We may display your submitted content regarding your reviews and comments via the Website, as part of the Website. The Website may include functions that allow you to control whether or not the public or other users of the Website are able to view your user submitted content. We will use reasonable endeavours to implement your selection.

    When necessary to provide a service to you, we will also disclose your personal information (on a confidential basis) to others that we use in the ordinary operation of our business, user experience research and surveys, website hosting and support and maintenance. We will only disclose your information to the extent required for the limited purpose of the third party providing services to you

    If The Northern Pearl is involved in a merger, acquisition, or sale of all or a portion of its assets, your Personal Information or other information may be part of the transferred assets.

    We may also disclose aggregated data (in a form that does not identify you individually) to our advisors for the purposes of conducting market and user experience analysis.

    While we store the majority of the personal information that we collect from you in Finland, we may from time to time store some of the information in a computer server located in the United States or elsewhere. We will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the GDPR Guidelines.


  • 2.4. Testimonials

    We may publish customer testimonials on our website, in social media profiles and within advertising creative material. These testimonials may contain personally identifiable information. We will obtain your written consent at the time the testimonial is recorded. If you want your testimonial removed please contact us at [email protected]northernpearl.com


  • 2.5. Manner of collection

    We will use reasonable endeavours to only collect information directly from you. If you are disclosing details of another person, it is your sole responsibility to ensure that that person understands and consents to the collection, use and disclosure of their personal information in the manner set out in this policy.


3. INFORMATION COLLECTED BY OUR WEBSITE

3.1. Tracking of user experience

As is true of most web sites and mobile applications, we and, in some instances, our third party tracking-utility partners gather certain information automatically and store it in log files. This information includes internet protocol (IP)addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyse trends, to administer the Website, to track users’ movements around the Website and togather demographic information about our user base as a whole.  Technologies such as cookies, beacons, tags and scripts are used by The Northern Pearl andour partners (marketing and development partners), affiliates, or analytics orservice providers (online customer support provider, email marketing system).These technologies are used in analysing trends, administering the Website,tracking users’ movements around the site and to gather demographic informationabout our user base. We may receive reports based on the use of thesetechnologies by these companies on an individual as well as aggregated basis.  We use cookies for authentication purposes and to tailor the Website to userpreferences. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our site may be limited.  Third Parties, with whom we partner to provide certain features on our Website or to display advertising based upon your Web browsing activity, also use HTML5 tocollect and store information.

3.2. Advertisements

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6. Cookies

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7. Security

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8. Children’s Personal Information

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9. Changes to This Privacy Policy

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10. Use of Payment Service Providers

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Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis.

At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, At accusam aliquyam diam diam dolore dolores duo eirmod eos erat, et nonumy sed tempor et et invidunt justo labore Stet clita ea et gubergren, kasd magna no rebum.

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11. Contact Us

The Northern Pearl
38 Nuottalahdenkatu
Pietarsaari, Finland


If you are interested in working with Northern Pearl developers for any website or application development task, contact our team today to learn more about the process.

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